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Right On Call
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Comparison · Self-serve AI front desk, credit-based

Right On Call vs My AI Front Desk.

My AI Front Desk, rebranded as Frontdesk in 2026, is a self-serve bundle: phone, web chat, SMS, and a light CRM, drawing on one pool of credits. It is popular with agencies that resell it. Right On Call does one thing, the phone, and builds it for your shop.

Their details checked September 26, 2026. Sources are listed below.

Where My AI Front Desk wins

  • Web chat, SMS, and email in the same bundle.
  • A free tier to try it.
  • Lower entry price if you do the setup yourself.

Where Right On Call wins

  • One published per-minute rate. No credit pool to watch.
  • A person builds and tunes the call flow for your trade.
  • Canadian postal-code coverage, Ontario carriers, and CAD billing.
  • Jobber job creation and live calendar booking in the plan.
  • Guardrails in code: no invented times, no out-of-area bookings.

The 9 PM call that rings out

The same call, followed through both products. Nobody at the shop could get to it.

My AI Front Desk

  1. 1The agent answers from the knowledge base you wrote
  2. 2Answers FAQs and collects the caller’s details
  3. 3Books if a calendar is connected, texts if you configured it
  4. 4Minutes and texts draw down the same credit pool

Right On Call

  1. 1You had your rings to pick up and could not
  2. 2The receptionist answers as your shop, in English or French
  3. 3Triage: a no-heat call is urgent, a tune-up is not. Postal code checked
  4. 4A real open time is booked, or your on-call phone gets the job by text
  5. 5On a booking, the caller gets a confirmation text and a request for a photo

Side by side

My AI Front Desk compared with Right On Call
TopicMy AI Front DeskRight On Call
PriceAbout US$99 a month for roughly 200 voice minutes$150 CAD a month for 200 answered minutes, then $0.75 a minute
Going overCredits drawn from one pool shared by voice, chat, and SMSBilled to the second. Going over never moves you to a bigger plan
Who builds itYou, or the agency that resold it to youWe write the script, triage, and call flow for your shop, test it on your number, and tune it after launch
Emergency triageRules you configureEmergency vs routine rules written for your trade. Gas, smoke, or spark reports get a bounded safety script and a human callback
Service areaKnowledge base you writeCanadian postal-code check with a readback. Out-of-area bookings refused in code
BookingCalendar integrations you connectLive Cal.com or Calendly availability. It cannot offer a time the calendar did not return
Field-service toolCheck current integrations listJobber connect in the plan: the call creates the client and the job. Housecall Pro and ServiceTitan on request
ChannelsPhone, web chat, SMS, emailPhone, with SMS after the call
CurrencyUS dollarsCanadian dollars

One tool for everything, or one job done properly

A bundle that covers phone, chat, SMS, email, and a CRM is attractive when you are starting from nothing. It is also a lot of surface to configure, and every channel draws on the same credits.

For a service shop, the phone is where the money is. A homeowner with no hot water does not open a chat widget. They call, and if it rings out, they call someone else. That is the one job Right On Call is built for: catch the call you would have missed and book it, with a script someone wrote for your trade.

If you want breadth and you like configuring, a bundle gives you more for the money. If you want the phone done properly and a bill with one rate on it, buy the narrower tool.

What My AI Front Desk costs

Published in US dollars: a free tier with a small number of minutes, and a main plan around $99 a month (less billed annually) with about 200 voice minutes. Usage past that draws on credits that cover voice, chat, SMS, and forms, with voice overage reported around $0.25 a minute.

Right On Call is on the pricing page, in Canadian dollars, with what each tier does not include.

Where both sit in the market

Message → job in your tools

You build it → built for you

Our read of the market, not a measurement. Across: who builds the call flow. Up: whether the call ends as a message or as a job in your own tools. My AI Front Desk is highlighted.

Choose My AI Front Desk if

  • You want chat and SMS covered by the same tool.
  • You are an agency or a DIY owner who enjoys configuring.

Choose Right On Call if

  • The phone is where your jobs come from, and you want it done properly.
  • You want to know what next month costs without a credit table.

Built for the calls you miss, not to replace the people who answer

Right On Call can answer every call if you want it to. That is not what it is built for. It is built so that a call you would have missed, on a roof, in a crawlspace, at lunch, after 5, on a Saturday, gets picked up and ends as a booked job instead of a voicemail nobody returns.

Why Right On Call →

Right On Call vs My AI Front Desk: questions

Why does credit-based pricing matter?

Credits turn a phone bill into a conversion table. When voice, chat, and SMS draw from the same pool, a busy chat week can eat the minutes you needed for a storm. Right On Call has one number: included minutes, then a flat rate per minute billed to the second.

Get a Free Missed-Call AuditTalk to Maya, our demo line(226) 559-5680

Sources

My AI Front Desk details come from its published pages and independent reviews as of September 26, 2026. Plans change; check theirs before you decide. If something here is out of date, email hello@rightoncall.com and we will correct it. Product names are trademarks of their owners. Right On Call is not affiliated with or endorsed by My AI Front Desk.

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