Right On Call works with businesses across Waterloo Region from our base in London, about an hour up the 401. Founding customers here get the same hands-on setup, in person, that London customers do.
A tri-city service business is constantly answering “do you come out this far?” for Cambridge, Elmira, New Hamburg, and Baden. Getting that wrong costs twice: a booked job you have to cancel, or a job in your area you turned away. Service-area checks run on the caller’s postal code before anything gets booked.
The rental and condo growth around uptown Waterloo and downtown Kitchener means property managers here field a high volume of tenant maintenance calls, where the difference between a logged leak and an ignored one is a claim.
Waterloo Region has an unusually deep bench of accounting, consulting, and agency firms. Those practices lose engagements to voicemail during tax season and quarter-end in exactly the way a trade loses an emergency job. The caller simply moves to the next firm on their list.
Coverage is configuration, not a fixed radius. You decide where you run, and the receptionist enforces it on every call using the caller's postal code.
Pricing is the same everywhere we serve. See pricing.
No. Right On Call is based in London, Ontario. We work with Waterloo Region businesses remotely, and founding customers here get in-person setup time; we would rather say that plainly than list an address we do not have.
Yes. Your coverage is defined by postal code and forward sortation area, so callers from outside your area are told honestly on the call instead of being booked and cancelled later.
Yes. The professional and financial services build qualifies new enquiries, routes existing clients correctly, and books consultations directly into your calendar. That is a common fit for the accounting and consulting firms here.
Both are inside the area we serve, and either can be part of your configured service area. Coverage is set per business rather than by a fixed radius.
