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Right On Call
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Field service

On request

The call becomes a Jobber request. Not a voicemail.

Most Ontario 1–10 tech shops already live in Jobber. The gap is not another board. It is the hour the office is empty and the public number still rings. Right On Call answers that line. A Jobber adapter, quoted during setup, is how the ticket lands on the board you already run.

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A job ticket connected by a dashed line to a phone, the call becoming a request

How the Jobber hook actually works

What actually moves

Name, callback number, Canadian postal code, service requested, urgency, and the unit notes the script captured: make, model, access, landlord. Those fields become a Jobber request or job so the morning dispatcher is not re-typing a voicemail.

What stays yours

Roster, job costing, invoicing, and which tech gets the truck stay in Jobber. We do not sync your whole board the other way. We do not invent a crew assignment the owner has not configured.

How setup works

You send the onboarding pack: hours, FSAs, emergency rules, on-call numbers. If Jobber is how work is tracked, the adapter is scoped in days 1–5 with the script. It is not bolted on after go-live as a surprise logo.

This is for

  • Ontario appliance, HVAC, plumbing, and electrical shops on Jobber with 1–10 techs.
  • Owners who want the after-hours call to land as a request, not a text they read at 7 AM.
  • Shops that need postal-code coverage, English and French, and a human handoff, not a US ZIP template.

This is not

  • Teams standardized on ServiceTitan at PE scale. That is a different adapter, also on request, and not this page.
  • Shops that only need the calendar. Cal.com plus Google Calendar is live today and is enough.

What we will not claim

  • Replace Jobber AI Receptionist if you already pay for Plus and only need a generic after-hours pickup.
  • Write bidirectional campaign or membership data the way an outbound platform would.
  • Quote a repair price or diagnose a fault inside Jobber notes.
  • Ship as a public App Marketplace toggle you flip yourself.

Jobber questions

Is this Jobber’s own AI receptionist?

No. Jobber ships a native receptionist on Grow and Plus. Right On Call is a separate, done-for-you voice build for shops that want a bespoke Ontario script, postal-code checks, and a scoped write into Jobber, or that are not on the plan that includes Jobber’s bot.

Do you write the job while the caller is still on the line?

That is the point of the adapter. The request or job is created from the same fields the agent just confirmed. If Jobber is down or the token fails, the call still ends with an SMS to your on-call tech so the work is not lost.

What does it cost?

The receptionist plan is the published monthly. A Jobber adapter is quoted as setup work on top of that, same rule as any other field-service hook. It is not a hidden line item after you are live.

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